Explore the FAQs

Frequently Asked Questions

We've put together a list of our most common questions to help you understand how CtrlDoc can support your construction projects, integrate with your existing tools, and ensure compliance with industry standards.

Whether you're new to CtrlDoc or looking for specific details about our products, you'll find valuable information here. If you need further assistance, our support team is always ready to help.

Explore the FAQs below to learn more about how CtrlDoc can streamline your project management and quality assurance processes.

What kinds of construction projects does Ctrldoc support?

Ctrldoc supports a wide range of construction projects, including large commercial towers, shopping centres, residential buildings, and townhouses.

Can Ctrldoc integrate with our current project management software?

Yes, Ctrldoc can integrate with various project management tools to streamline your workflow and ensure seamless data sharing across platforms.

How secure is the data managed by Ctrldoc?

Ctrldoc ensures high-level data security through encryption, regular backups, and secure access controls to protect your information.

What sort of training and support does Ctrldoc offer to new customers?

Ctrldoc provides comprehensive onboarding, dedicated account managers, and ongoing support, including advanced user training and online assistance from Monday to Friday, 9 am to 5 pm.

How does Ctrldoc assist with regulatory compliance?

Ctrldoc helps ensure compliance with relevant standards such as AS4072.1 by streamlining the capture, certification, and reporting processes, thereby reducing risks and errors.

What makes Ctrldoc different from other QA software providers?

Ctrldoc offers a unique combination of cloud-based access, offline capabilities, real-time data tracking, customizable forms, and automated report generation, tailored specifically for the construction and fire protection industries.

Is Ctrldoc offline capable?

Yes, Ctrldoc’s software, including Firedoc and Forms, has offline modes that allow data capture without an internet connection, syncing once back online.

How easy is it to get started?

Getting started with Ctrldoc is straightforward. You can book a demo through their website, and the support team will guide you through the setup and training process.

How are photos added?

Photos can be added directly through the mobile app or web browser, linking them to specific records or points on building plans.

Do I get access to all modules?

Depending on your project requirements, you may get access to specific modules like Firedoc, Forms, Review, and Samples. Contact Ctrldoc for detailed information on available plans.

Android vs iOS?

Ctrldoc's software is accessible via both Android and iOS platforms, ensuring flexibility and convenience for all users.

How much support will I get?

Ctrldoc offers extensive support. You can reach the support team at support@ctrldoc.com or call (03) 7046 6833.

What are the benefits of using CtrlDoc software?

Increased visibility and accountability, streamlined workflow, real-time reporting, reduced errors, and risk mitigation.

How do I get started with CtrlDoc?

You can book a demo through the website or contact the support team at info@ctrldoc.com.

Is there training available for using CtrlDoc?

Yes, CtrlDoc provides onboarding and training for stakeholders and trades to ensure efficient use of the software.

What types of projects can CtrlDoc handle?

Projects range from large commercial towers and shopping centres to small residential and townhouse projects.

How does CtrlDoc support collaboration?

The software allows collaboration with colleagues and clients, enhancing visibility and accountability across all levels of a project.

Find out how we can save you time on your next project.

Book a demo with one of the Ctrldoc team today.

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